Tema 2 · Nível B1–B2 Complemento opcional · depois do Módulo 11
E-mails pessoais e formais
Abrir, pedir, reclamar e fechar
Velocidade do áudio
Emailspessoais e formaisabertura · corpo · fechamento
1Informal
| Hi Ana, / Hey! | abertura |
| Hope you're well! | começo |
| Can't wait to see you! | fechamento |
| Love, / Cheers, / Best, | despedida |
2Formal
| Dear Mr. Silva, | abertura |
| I'm writing to… | o motivo |
| I look forward to hearing from you. | fechamento |
| Kind regards, / Sincerely, | despedida |
3Pedir algo
Could you please send me…?
I would be grateful if you could…
Would it be possible to…?
4Reclamar
I'm writing to complain about…
Unfortunately, the product arrived damaged.
I would like a refund / a replacement.
5Anexos e prazos
| Please find attached… | segue em anexo |
| as soon as possible | o quanto antes |
| by Friday | até sexta |
| Thank you in advance. | desde já, obrigado |
6Assunto
Curto e claro:
Subject: Refund request – Order #4521
Subject: Dinner on Saturday?
Erros comuns de brasileiros
| Dear Ana, (amiga próxima) | → | Hi Ana, |
| Kisses, (e-mail formal) | → | Kind regards, |
| I'm writing for complain. | → | I'm writing to complain. |
| Follow attached. | → | Please find attached. |
| I wait your answer. | → | I look forward to hearing from you. |
Formal × informal
| I want… | I would like… |
| Can you…? | Could you please…? |
| Thanks! | Thank you for your help. |
| ASAP | as soon as possible |
No formal, evite contrações e gírias.
Leu o mapa em voz alta? Agora pratique sem olhar.